In response to sellers having to carry out precautions relating to coronavirus such as disinfecting returned items, Amazon FBA has provided sellers with more time to process returns and issue refunds. Usually, FBA sellers have 2 calendar days to process returns – however, up until June 1 they will have 14 calendar days to complete returns. Amazon has also commented “During the extension period, the seller reimbursement filing window will be temporarily increased to 90 calendar days.”
J&P Comments
It is positive that Amazon is taking into account the extra pressures that sellers are facing at this time and giving them extra time to fulfil refunds and seller reimbursements. These measures will benefit sellers during the coronavirus crisis.
