E-commerce: Online Marketplace Allegro to invest €230m in Logistics and IT
Poland’s most popular E-commerce platform, Allegro, will be investing €230 million (PLN 1 billion) in order to support its booming customer and seller base. With the investment, the platform will be able to develop its ‘Smart!’ program which gives customers free...
E-commerce: Ankorstore expands to Germany
French marketplace Ankorstore has officially launched its online store in Germany, making it the company’s fourth market in Europe. Ankorstore is a B2B marketplace that was established in 2019 in France, and then soon expanded overseas to Spain and Belgium. The...
E-commerce: Amazon Currently Building “Neural-Network Based” Chatbots for Customer and Staff Queries
In order to assist its customers and staff, Amazon is currently developing two “neural-network based chatbots. One of these chatbots will be built to answer queries from consumers and the other to enable Amazon staff to respond to customer requests with ease. The bots...
E-commerce: Marks & Spencer extends click and collect service
British retailer Marks & Spencer is extending its click and collect hours until 11pm in a bid to increase its online fashion sales. M&S is undergoing a major transformation away from physical stores and towards its e-commerce offerings as they plan to achieve...