E-commerce: Amazon Currently Building “Neural-Network Based” Chatbots for Customer and Staff Queries
In order to assist its customers and staff, Amazon is currently developing two “neural-network based chatbots. One of these chatbots will be built to answer queries from consumers and the other to enable Amazon staff to respond to customer requests with ease. The bots...
E-commerce: Amazon Business launches in Spain
Amazon has recently launched Amazon Business Prime in Spain, making it the company’s fourth European market that the premium service is available in. Amazon Business Prime members receive unlimited free delivery in one business day, and also on the same evenings....
E-commerce: Amazon opens its first Amazon Go Grocery
E-commerce giant Amazon has opened its first ever own-brand grocery store in Seattle’s Capitol Hill District, Amazon Go Grocery. The store is based on Amazon’s already existing Amazon Go convenience stores, which are cashier-less stores in which customers can simply...
