
E-commerce: Amazon Currently Building “Neural-Network Based” Chatbots for Customer and Staff Queries
In order to assist its customers and staff, Amazon is currently developing two “neural-network based chatbots. One of these chatbots will be built to answer queries from consumers and the other to enable Amazon staff to respond to customer requests with ease. The bots...

E-commerce: Marks & Spencer extends click and collect service
British retailer Marks & Spencer is extending its click and collect hours until 11pm in a bid to increase its online fashion sales. M&S is undergoing a major transformation away from physical stores and towards its e-commerce offerings as they plan to achieve...

5 requirements needed to a form a limited company
After carefully examining each legal structure and weighing up their options, you've now made an executive decision to operate your business as a limited company. Yet, you might still be wondering where to start and what requirements are needed to get the ball...

E-commerce: Amazon Business launches in Spain
Amazon has recently launched Amazon Business Prime in Spain, making it the company’s fourth European market that the premium service is available in. Amazon Business Prime members receive unlimited free delivery in one business day, and also on the same evenings....

E-commerce: eBay offer managed payments in the UK
eBay is launching its managed payments experience to the UK, making it the third market that the service will be available in following US and Germany. This service will offer buyers flexibility and more choice in payment options, as well as giving sellers a better...

E-commerce: Amazon opens its first Amazon Go Grocery
E-commerce giant Amazon has opened its first ever own-brand grocery store in Seattle’s Capitol Hill District, Amazon Go Grocery. The store is based on Amazon’s already existing Amazon Go convenience stores, which are cashier-less stores in which customers can simply...

Making Tax Digital: What changes are happening in 2020?
It's now 2020, and after the introduction of Making Tax Digital last year, your business has probably had time to relax and adjust to the changes that MTD has brought... …We’re sorry to break it to you - but there are more changes yet to come. If your business has a...

E-commerce: Obuv Rossi launches online marketplace
Russian footwear brand Obuv Rossi has revealed its plans to develop an online marketplace. The platform will be accessible from its parent brand’s website; Westfalika.ru The new marketplace is designed to sell products that aren’t available in physical Obuv Rossi...

E-commerce: GAP partners with ThredUP to offer in-store credit Fashion retailer
GAP has collaborated with ThredUp to offer its customers in-store credit in exchange for their unwanted clothes. ThredUP is a re-commerce platform that sells roughly 15,000 second-hand garments daily on its online platform. Since GAP is a parent brand, the incentive...

E-commerce: Dutch marketplace Coolblue achieves revenue of €1.48 billion
Netherlands-based online platform Coolblue has shared results of the sales they generated in 2019. The online marketplace generated sales worth €1.48 billion last year, with €1.1 billion of this made in the Netherlands. Belgium was the other market which made up for...